A data breach at Wonga could affect nearly 250000 United Kingdom customers
06:38, Apr 11, 2017
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The spokeswoman added: "Wonga is urgently investigating illegal and unauthorised access to the personal data of some of its customers in the United Kingdom and Poland".
It's quite a bad one too, technically speaking, as in the data haul is believed to be the last four digits of its users' bank account cards, along with account numbers, sort codes and addresses.
It is understood that up to 270,000 new and former customers, including 245,000 in the United Kingdom, could have been affected by the data breach, which was discovered on Friday. The company says it's contacted affected customers and financial institutions to alert them about the issue.
We sincerely apologise for the inconvenience and concern this has caused. And on Saturday it began contacting borrowers and was offering support via a dedicated phone line. "It's to be hoped that GDPR (General Data Protection Regulation), which comes into force in May 2018, will motivate firms to, firstly, take action to secure the customer data they hold, and secondly, to notify the ICO of breaches in a timely manner".
Now, its customers have a reason other than the sky-high interest rates to complain: Wonga.com has accidentally spread their personal data far and wide.
The Register has asked Wonga to clarify why customers need to keep an eye on "unusual activity" if their accounts remain secure and why they might experience inbound scam calls at this time.
Wonga will likely be feeling even more sorry for itself once the Information Commissioner's Office (ICO) catches wind of the situation, as it could be fined by the United Kingdom watchdog if it finds that the firm's security measures were inadequate. "If this happens, we recommend that you hang up", Wonga said.
Back in 2014, United Kingdom financial regulators found that the firm had made loans to customers who could not afford to repay them, and pursued debts with letters from a fake law firm. Its losses more than doubled from £38m to £80m in 2015.
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